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Terms & Conditions

 

Welcome to Lacka Safe.  This website is offered as a service to the customers of Lacka Safe.  The following terms and conditions are the governing rules that apply to your use of this website and, doing business with Lacka Safe.  Please read the following terms and conditions.  If you do not agree to the terms and conditions, please discontinue using the website.

 

1.  Information on this website about products such as actual specifications, styles, pictures and colors may vary slightly and may not be exact.  However, the information on this website represents the products to the best of this website's abilities.  All the information on this website including specifications, prices, pictures, colors, availability, styles, and more are subject to change at any time without notice.

 

2. Any and all safe products on lackasafe.com that show "Sale Price: $0.00" on its respective product page are either a) a product that is not in stock b) a product whose manufacturer does not allow advertised pricing c) a product that has been sold d) a product who's price cannot be advertised.  Every product on this website lackasafe.com has a price.   Every product that shows "Sale Price:$0.00" will have corresponding text that displays that the product is sold, out of stock, or needs a phone call for pricing.

 

3.  All trademarks, logos, pictures and data are property of the respective trademark and copyright holders. 

 

Privacy Notice

We here at Lackasafe.com are committed to protecting your privacy.  Our confidential practices ensure you a safe online buying experience.  This Privacy Notice applies solely to information collected by Lackasafe.com and, it will notify you of the following:

1. What personally identifiable information is collected from you through Lackasafe.com, how it will be used and, with whom it may be shared.

2. What choices are available to you regarding the use of your data.

3. The security procedures in place to protect the misuse of your information.

4. How you can correct any inaccuracies in the information.

 

Collection of your Personal Information, Use, and Sharing

 

We at Lackasafe.com are the sole owners of the data collected on Lackasafe.com.  We only have access to and collect information that you voluntarily give us via email, by phone or, other direct contact from you.  We at Lackasafe.com will not sell or rent this information to anyone.

 

We will use your information to respond to you in regards to the reason you contacted us.  We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, for example, to ship your safe.

 

Unless you request us not to, we may contact you via email or phone in the future to tell you about new products or services, special deals, or changes to this privacy policy.

 

Lackasafe.com will disclose your personal information, without notice, only if required to do so by law or, in the good faith belief that such action is necessary to: a) conform to the edicts of the law or comply with legal process served on Lackasafe.com; b) protect and defend the rights or property of Lackasafe.com and; c) act under exigent circumstances to protect the personal safety of users of Lackasafe.com or, the public.

 

Lackasafe.com encourages you to read and review the privacy notices of web sites you choose to link to from Lackasafe.com so you can understand how your information is collected, used, and shared.  Lackasafe.com is not responsible for the privacy notices or other content on web sites outside of our Lackasafe.com web site.

 

Your Access to and Control Over Information

 

You have the option to decide against future contacts from us at any time.  You can do the following at any time by contacting us via email at [email protected] or by calling us at 800-654-5213:

a) See what data we have about you, if any.

b) Change or correct any data we have about you.

c) Have us delete any data we have about you.

d) Express any concern you have about our use of your data.


Security

 

We take precautions to protect your information.  When you submit sensitive information via lackasafe.com, your information is protected both online and offline.

 

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking for a closed lock icon at the bottom of your web browser or, by looking at "https" at the beginning of the address of the webpage.

 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline.  Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.  The computers/servers in which we store personally identifiable information are kept in a secure environment.

 

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 201-896-9200 or via email at [email protected]

 

Our Return Policy

 

We at Lacka Safe wish to assist and guide you through the safe purchasing process so you choose the right safe for your needs.  Certain factors play a role in selecting your safe need such as size, weight, fire protection, burglary protection, lock type, and more.  We encourage you to speak with a Lacka Safe Representative by calling us at 800-654-5213 or by email at [email protected]

 

If you find that the product that you ordered is not what you expected, for whatever reason, we will be happy to help you.  Please keep in mind that the buyer/returner is responsible for shipping charges.  The shipping charges will always be deducted from the return refund regardless of the weight of the safe.

 

Refund Request Requirements are:

1.  Must be made within 30 days of when the product shipped

2. Must submit a written return request with your name, telephone number, email, order number, model number and, reason for return.  Written return request can be submitted by email to [email protected] or fax at 201-896-9204.

 

Here is the breakdown of returning a product to Lacka Safe:

 

Original Packaging (Unopened Box) for Safes weighing less than 150 lbs. shipped by UPS:  Product must be returned complete (no missing parts) and, must be in condition to be resold.  An incomplete return will be deducted from you refund.

Lacka Safe Price Value Refund

-Less 25% Restocking Fee

-Less Shipping and Handling Fees (both ways)

 

Original Packaging (Opened Box) for Safes weighing less than 150 lbs. shipped by UPS:  Product must be returned complete (no missing parts) and, must be in condition to be resold.  An incomplete return will be deducted from you refund.  Return needs to be retaped, sealed, and protected for shipping.

Lacka Safe Price Value Refund

-Less 25% Restocking Fee

-Less Shipping and Handling Fees (both ways)

 

Original Packaging (Unopened Box) for Safes weighing more than 150 lbs. and less than 750 lbs. shipped by an LTL Carrier:  Product must be returned complete (no missing parts) and, must be in condition to be resold.  An incomplete return will be deducted from you refund.

Lacka Safe Price Value Refund

-Less 35% Restocking Fee

-Less Shipping and Handling Fees (both ways)

 

Original Packaging (Opened Box) for Safes weighing more than 150 lbs. and less than 750 lbs. shipped by an LTL Carrier:  Product must be returned complete (no missing parts) and, must be in condition to be resold.  An incomplete return will be deducted from you refund.  Return needs to be retaped, resealed, restrapped, and protected for shipping.  Packaging on the return must be equal to the packaging that the product arrived to you.  If the product is not packaged equally as it was sent to you, any damage to the product in transit due to negligent packaging will be deducted from your refund.

Lacka Safe Price Value Refund

-Less 35% Restocking Fee

-Less Shipping and Handling Fees (both ways)

 

Heavy Safes weighing more than 750 lbs:  Lacka Safe reserves the right to judge and decide on any return request of a safe weighing more than 750 lbs.  Lacka Safe may or may not accept a return request for a safe weighing over 750 lbs.  It is important for you to be sure of your purchase of a safe weighing over 750 lbs.  Lacka Safe is more than happy to go over any and all details regarding these safes before you make your purchase.

 

Custom Products: We do not accept returns for custom made products.  Custom ordered products are defined as non-standard, one of a kind (color, configuration) products.